Getting Started

This page walks through the real path from “we just signed up” to “we just ran our first payroll” — no theory, just the steps in order. If you’re a consultant or admin setting up Interwise for a client or your own company for the first time, start here. Interwise’s own bar for this flow: a new user should be able to add an employee and run their first payroll in under five minutes, with no training.

1. Your Tenant Is Provisioned

You don’t sign yourself up. Interwise’s platform team (a SUPERADMIN) invites your organization — this creates your tenant, the top-level container for your company or holding group. You’ll receive an invite by email; open it and set your password. That action makes you the TENANT_ADMIN — the owner of everything under your tenant.

No company is created for you at this point. A tenant and a company are different things: the tenant is your organization’s account on the platform, while a company is a specific legal entity that runs its own payroll. You create the first one yourself in the next step.

2. Create Your First Company

As TENANT_ADMIN, go to Organization and create your first company: legal name, statutory identifiers, and the settings payroll depends on (tax and BPJS configuration). This is the entity payroll actually runs against.

A tenant isn’t limited to one company. If you’re a holding group with several legal entities, add each one here — they all live under the same tenant, and TENANT_ADMIN can see and manage every one of them, while roles like COMPANY_ADMIN are scoped to a single company at a time.

3. Add Employees

In People, add your first employee. Four things go on the record:

• Identity — name, and the basic details that identify the person.
• Tax configuration — NIK (the tax ID, since PMK 112/2022), and a PTKP code (e.g. TK/0 for a single employee with no dependents) that sets their non-taxable income threshold.
• Compensation items — basic salary plus any allowances or deductions that make up their pay structure.
• Bank details — the account payslips disburse to.

This is the one record payroll reads from every period, so getting the tax configuration right here is what makes PPh 21 come out correct automatically later — there’s nothing to reconcile by hand.

4. (Optional) Set Up Attendance & Leave

If any part of pay is prorated by hours worked, or you want to track time off, set up Leave & Attendance before your first run. Attendance feeds the working-ratio proration and the overtime calculation; leave balances feed approvals. If every employee is salaried with no hourly proration, you can skip this and come back to it later — it doesn’t block your first payroll run.

5. Run Payroll

Open Payroll and start a run for the period. Interwise computes, per employee:

• Proration from actual vs. expected working hours (if attendance is in use).
• Overtime, grouped by ISO week and multiplied per Indonesian labor rules (1.5x/2x/3x/4x).
• BPJS — Kesehatan and Ketenagakerjaan contributions, employee and employer shares.
• PPh 21 — the TER rate for a normal month, bracket-progressive settlement in December or an employee’s last month.

Review the run: earnings, deductions, and take-home pay per employee. Approve it when it looks right.

6. Payslips & Bank File

Once a run is approved, Interwise generates a payslip per employee and a bank-ready disbursement file for the whole run — so the numbers are documented and ready to pay out in the same step, not a separate manual export.

Next Steps

• Roles & Access — the full role model, from platform-level SUPERADMIN down to self-service EMPLOYEE.
• Concepts & Data Model — how tenants, companies, employees, and employment periods fit together.
• Payroll Engine — the full calculation order behind every payroll run, from working ratio to take-home pay.